1      About TSF

Télécoms Sans Frontières was founded in 1998 as the world’s first NGO focusing on emergency-response technologies. We enable people affected by humanitarian crises to communicate and regain a perspective on life.

In a world disrupted by climate change and complex crises, TSF contributes to community resilience in the context of natural and man-made disasters, conflicts, and migratory crises.

Since its creation, TSF has intervened in over 180 major crises in more than 80 countries, providing communications to more than 20 million people and almost 1,000 NGOs.

As a telecommunication NGO, our core principles and driving values are to contribute to community resilience by promoting the responsible use of technology through a localized approach while maintaining immediate emergency response capacity. We believe that strategic alliances are crucial to developing more sustainable actions and accessing affected populations in difficult contexts.

Since we are committed to not harming the populations we support, we are engaged in a global approach to eco-responsibility and sustainability.

We implement connectivity, information access, and digital inclusion solutions to benefit displaced populations and anyone affected by a one-off or prolonged crisis.

 

2      About the Regional Base for Latin America and the Caribbean

In the Latin America and Caribbean region, the convergence of natural disasters and political instability has precipitated a mass displacement crisis. Harsh climate conditions, including hurricanes, earthquakes, and flooding, compel thousands to flee their homes each year.

Meanwhile, escalating violence fed by political turmoil and criminal networks exacerbates the situation, driving further displacement.

This turbulent combination forces families to embark on perilous journeys in search of safety, either within the region or beyond its borders.

TSF has been present in LA&C since October 2003 after inaugurating its first regional office in Managua, Nicaragua, to bridge the digital divide and intervene rapidly in case of a crisis or emergency in the region.

Since its establishment, TSF LA&C carried out 50 missions in 21 countries, becoming a key regional humanitarian actor.

TSF LA&C also implemented connectivity, access to information and digital inclusion, projects such as community Internet centers in Nicaragua, digital tools for food distribution in Guatemala, and informative screens for migrants and refugees in Mexico and Colombia.

In 2016, TSF LA&C moved its regional office to Guadalajara, Mexico.

TSF LA&C has worked with several humanitarian organizations in the region both for relief efforts and long-term impact, bringing ICT capabilities to enhance humanitarian response.

 

3     About the job

TSF is looking for a highly motivated individual to join our team and help us to enhance our response in Latin America and the Caribbean, by acting as an IT Officer.

The IT Officer will be based in Guadalajara, Mexico, with indetermined travel within Mexico and the Latin American and Caribbean Region.

 

 3.1     Main tasks and responsibilities

• Participate in relief responses in LA&C as the main referent for IT activities on the field, mainly connectivity, in support of IT staff from TSF HQ.
• At some point with experience gained, become Head of Mission for relief responses within the region.
• Test, maintain and have relief equipment ready for deployment.
• Be the technical reference at the regional level to external actors / potential operational partners and potential private sector partners.
• Support projects managed from the LATAM base, with IT capabilities, from the conception to the implementation. (I.e. Internet Safety/Digital Inclusion; Access to Information; Connectivity).
• Identify and test new technologies useful for TSF programs and projects.

 

3.2     Job Requirements and skills

• Bachelor’s degree in Telecommunications Network Engineering or similar
• Background and/or interest in the humanitarian, development or social sectors.
• Excellent written and oral communication skills in Spanish and English
• Proven capacity to work in a self- directed manner as well as a demonstrated capacity to work collaboratively with the staff
• Desire and flexibility to travel internationally
• Demonstrated ability to contribute at both a strategic and an operational level
• Personal skills: Collaborative, independent, result oriented.
• Valid Passport
• Possibility to transit through the USA (Valid US Visa, US Citizenship, ESTA, etc.)
• Availability to participate in response missions on a short notice (24-48 hours)

 

3.3     Assets

• French speaking
• Previous experience working with International NGO’s.
• Other IT competences

 

3.4  Conditions

• Type of contract: Provision of Services contract.
• Monthly payment: MXN 33,900.00
• Possible compensation for health and housing services (to be discussed).
• Duration: 12 months with possibility of extension (with a 3 months trial period)
• Start: ASAP
• Location: Guadalajara, México.

 

Attention

• Part-time remote working according to TSF policy (2 days a week of remote work).
• The applicant must have residency or a residence permit in Mexico.
• The applicant must be willing to live and work in Guadalajara, México

TSF will review applications and interview suitable candidates on a rolling basis. Early applications are strongly encouraged.

 

4     How to apply

• Send a short motivation letter (one page or less) and your CV (2 pages max) to americas@tsfi.org.
• Deadline: July 14 2024
• Write in the subject line “TSF IT LAC Regional Officer – Name Surname”
• Candidates who do not follow the above instructions will not be considered.

 

5    More information about Télécoms Sans Frontières

• https://www.tsfi.org/en
• https://www.facebook.com/telecoms.sans.frontieres
• https://twitter.com/TSF_Intl
• https://www.instagram.com/tsf_intl/
• https://www.linkedin.com/company/10173776/
• https://www.youtube.com/channel/UCAXlMALpgeLdSWS3QYBKlOg