Lieu
GomaFonctions
Direction et administrationGestion de projets et programmes
Responsable zone géographique
Date de validité
19/08/2024Country Director – Democratic Republic of Congo
About Mercy Corps
General Position Summary
Essential Responsibilities
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Formulate, plan and communicate a clear vision of present and future program goals and strategies to team members and stakeholders that translates into concrete programs and work plans.
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Lead the country strategy process and annual implementation plan development and implementation.
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Set direction by prioritizing and organizing actions and resources io achieve program and agency objectives.
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Explore, evaluate and present new country and project funding opportunities that leverage impact and integrate initiatives and activities, support and direct related fundraising activities with both institutional and private donors.
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Lead engagement with authorities/local stakeholders, donors, partners, and communities to design and secure resources for high-impact programs that are aligned to community priorities.
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Partner with the regional team and other country programs in the Great Lakes region to elevate Mercy Corps’ expertise and profile within the broader subregion, leading to strategic regional programming that works across borders and delivers impact across the subregion.
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Support program and operations team members to pivot and adapt programming to be responsive to contextual changes, such as environmental and climate change impacts, conflict, or emerging opportunities to deepen impact.
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Commit to preserving an organizational culture of trust, transparency, diversity, equity, and inclusion across the team and global organization.
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Uphold a culture of integrity through ethical decision-making, safeguarding and compliance with the Code of Conduct.
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Lead by role modeling self-awareness to foster an environment of mutual respect, diversity and inclusion so that all team members are included, supported and can thrive.
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Create a culture of collaboration and accountability for highly effective communication systems and relationships to ensure every voice matters.
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Develop the capacity of the team, deepen understanding of their roles and assist with career development.
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Assist team members with information, tools and resources to improve performance & reach objectives.
- Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Hire, orient and lead team members as necessary.
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Oversee program quality and impact by ensuring programs are based on sound design principles and utilize Mercy Corps and donor required Program Management (PM@MC) systems.
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Ensure effective, transparent use of resources in compliance with Mercy Corps and donor policies/procedures.
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Oversee budget management of sub-grantees/sub-contractors, if applicable.
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Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations,
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Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide and adhere to PM@MC policies.
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Ensure program and PAQ departments promote and adhere to Mercy Corps Program Management Minimum Standards, Gender, Do-No Harm, and accountability to program participants standards, including effective Community Accountability Reporting and safeguarding mechanisms across all programs.
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Ensure that Mercy Corps programs proactively collaborate with local stakeholders, and actively engage in coordination mechanisms at the local and national levels.
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Lead Mercy Corps’ outreach and engagement with local/national government, key donors, partners, civil society actors, and private sector representing DRC in order to influence development and funding priorities, drawing on Mercy Corps’ key distinctives, research and policy & advocacy initiatives to shape the agenda and align with community needs and opportunities.
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Build partnerships with leading organizations, private sector, government, foundations, community representatives, and other critical partners to enhance collective impact, voice,and shape relevant policy agendas.
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Proactively participate and engage in coordination fora at the national level, including the INGO Forum and Humanitarian Country Team (and others), influencing advocacy efforts and elevating field priorities for action at the highest level.
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Set up systems to stay abreast of contextual changes, anticipate needs, and contribute to shaping donors’ views on humanitarian and development priorities in ways that are responsive to changes in the context.
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Manage security and safety of the entire country team and Mercy Corps assets according to best practices, MC operating standards and field realities.
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Ensure the safety and security of staff members through regular review and adaptation of security protocols and procedures including the country security plan. Proactively ensure that team members operate in a secure environment and are aware of policies.
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Liaise with the Regional Director and Africa Regional Security Advisor on crucial events, high risk periods, incident reporting or security policy changes.
Supervisory Responsibility
Accountability
Accountability to Participants and Stakeholders
Minimum Qualifications & Transferable Skills
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BA/S or equivalent in relevant field required; MA/S preferred.
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7-10 years of field experience in international relief and development programs, including demonstrable success in managing large, complex, transitional development programs.
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5 years of senior-level leadership, capacity building and field management experience.
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Capacity to respond to emergency and disaster response as appropriate.
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Knowledge of Sphere standards and other training in emergency response preferred.
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Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments.
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Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
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Proven skills in financial and grants management; prior experience with USG, FCDO, EU and other institutional donor grant management.
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Successful and proven negotiation, communication and organization skills.
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Excellent oral and written French and English skills required; proficiency in Kiswahili is a plus.
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Ability to work effectively with an ethnically diverse team in a sensitive environment.
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Previous work experience in Central Africa and in insecure environments preferred.
Success Factors
Ongoing Learning
Diversity, Equity & Inclusion
Safeguarding & Ethics
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment. Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.